Banfield Pet Hospital at 3610 Rosecrans Street, San Diego, CA 92110

Contacts

Address:
3610 Rosecrans Street, San Diego, CA 92110
Get directions

Phone number:
+1 619-225-0175

Website:
banfield.com

Categories:
Establishment   Veterinary care  

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Reviews

• Rebecca Sappenfield
  ★ ☆ ☆ ☆ ☆
  Staff were completely unapologetic about giving me the wrong medicine for my dog or the fact that I had to drive all the way back to fix their mistake. They labeled the box with what was prescribed, but provided an ointment instead of drops (which is why we caught the error). Luckily, it wasn't a prescription for pills filled incorrectly, otherwise we wouldn't have been able to catch the error. The staff member also tried to argue with me that what was given was the same medicine (even though we were specifically prescribed drops not ointment).
  
  At the end of the day, our dog would've been okay with the ointment, but that was just a lucky break. The vet tech's lack of attention to detail could have caused a fatal medicine mix up. And the staff's lack of caring or sense of accountability is unacceptable. If you do bring your pet here, double triple check the medicine is the correct one (and don't just go by the prescription label).

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